1. Your personal information is important to us
BagsnPacks understands the importance of privacy and your right to control your personal information. We are dedicated to protecting your privacy at all times and we take this seriously. Unless direct consent is given to us by you or required by law, we will not release any personal details to a third party. BagsnPacks Privacy Statement endeavours to comply with the Privacy Act 1988.
2. Why do we collect information about you?
BagnsPacks only collects your personal information with your knowledge and consent. The information we collect about you when you register as a member is to ensure the accuracy of all processed orders. Upon obtaining your personal information, BagnsPacks will not have the authority to make any changes to any information held by us about you, nor will this information be sold, given, rented or traded to another party. You can revoke this authority at any time and you can do so by notifying BagnsPacks. Information submitted online is considered to be the original document. By collecting information about you, we can also provide you with a more personal experience on our website as this will allow us to better cater to your needs, for example: answering questions about our goods.
3. What information do we collect
Once you become a member of BagsnPacks, you will be required to complete a form that requests for your name, address, phone number, email address.
4. How we use your information
The sole purpose of collecting your personal information is to accurately process your order to allow efficient service delivery. It is vital that all details are up to date, otherwise there may be delays with your order. If you find any inaccuracies please contact us as soon as possible, so we can promptly correct your information. The personal information which we hold will be held securely in accordance with our internal security policy and the Privacy Act 1988.
5. Data quality
Upon subscribing to BagsnPacks, you may correct or update your personal information at any time. Simply click onto “My Account”, enter in your username and password when prompted, and alter any changes and click [login] when finished. The changes will immediately be updated into our database. If you wish you unsubscribe, kindly email BagsnPacks, and we will remove your details from our database as soon as possible.
6. Login and password security
To gain access to our BagsnPacks website, you will be required to supply a login username and password. The responsibility falls on you to maintain discretion regarding your login and password information. BagsnPacks is not liable to you for events arising from unauthorised access by a third party; therefore you must take every precaution to ensure the confidentiality of this information.
7. Storage and security of your personal information
BagsnPacks will endeavour to take all reasonable steps to maintain and keep secure all confidential information about you, and to ensure this information is accurate and up to date. Your personal information is stored according to industry SSL standards. Unfortunately, information sent via the Internet cannot guarantee to be 100% secure, so we cannot provide absolute assurance that the information you supply to us will be secure at all times. Therefore, we encourage you to keep all account details and passwords to yourself when using the BagsnPacks website.
8. Links to Other Sites
Our BagsnPacks website contains links to other websites. Please note that BagsnPacks is not responsible and does not have control over the conduct of other companies linked to our website. When you click onto a link, you may be leaving our Site and be re-directed to another website (e.g. PayPal). These sites may request personal information about you and we advise you to read their privacy policies as they may differ from ours.
9. Communication
Without your approval, BagsnPacks will not send you promotional information. If you are receiving promotional information via email by BagsnPacks, and do not wish to receive any of them, please contact us and we will unsubscribe you from our newsletter as soon as possible. However, you will receive communication from us if you made contact with us for a particular reason, such as awaiting to receive an order. Administrative emails does not contain promotional information.
10. Legal Disclaimer
BagsnPacks will make every effort to preserve user privacy. If required by law, we may need to disclose personal information in accordance with current judicial proceeding, a court order or legal process served on our website.
11. Cookies
We may use technology to track the patterns of behaviour of visitors to our website. This can include using cookies. Cookies are information that your browser stores on your computer’s hard drive that allows the web server to identify you when you visit. Each time you visit our website, the cookies stored on your computer are known as session cookies. They are temporary cookies needed to properly run the website. Approximately 20 minutes after leaving the website, they will expire to prevent recognition on any subsequent visits. Although cookies uniquely identify you to the web server, they do not personally identify you or reveal any of your personal details.
12. Feedback and enquiries
BagsnPacks welcomes any feedback or customer enquiries. We value your opinions and will work towards addressing any questions or concerns regarding your orders or our website. Simply email our privacy officer at privacy@bagsnpacks.com.au and we will get back to you as soon as possible.
